Privacy Policy

Effective Date: June 25, 2025

At ZeoOwl SRL ("ZeoOwl," "we," "our," or "us"), we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software, applications, and services (collectively, the "Services"). Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Services.

1. Information We Collect

We collect information to provide and improve our Services, and to communicate with you. The types of information we collect include:

  • Personal Information: Information that can be used to identify you, such as your name, email address, payment information (processed by third-party payment processors), and any other information you voluntarily provide when creating an account or contacting support.
  • Usage Data: Information about how you access and use the Services, such as IP address, device type, operating system, browser type, pages visited, time spent on pages, and referring URLs. This data is generally non-identifying unless combined with other information.
  • Device Information: Information about the device you use to access our Services, including hardware model, unique device identifiers, and mobile network information.
  • Log Data: Information that your browser sends whenever you visit our Service, such as your computer’s Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our Services.
  • To improve, personalize, and expand our Services.
  • To understand and analyze how you use our Services.
  • To develop new products, services, features, and functionality.
  • To communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes.
  • To process your transactions and manage your orders.
  • To find and prevent fraud.
  • To ensure compliance with legal obligations.

3. Disclosure of Your Information

We may share your information in the following situations:

  • With Your Consent: We may disclose your personal information for any purpose with your consent.
  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Obligations: We may disclose your information when legally required to do so, for example, in response to a court order or subpoena.
  • To Protect Rights and Safety: We may disclose your information if we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities.

4. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • The Right to Access: You have the right to request copies of your personal data.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided in Section 7.

Our Services may contain links to third-party websites or services that are not owned or controlled by ZeoOwl. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the Privacy Policy of every site you visit.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

ZeoOwl
Email: privacy@zeoowl.com

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.