Frequently Asked Questions (FAQ)

Find answers to common questions about ZeoOwl's policies, services, and software.

General Questions

ZeoOwl SRL is a software development company specializing in creating innovative mobile applications and engaging live wallpapers for Android and iOS devices. Learn more about us on our About Us page.

Our apps are available on the Google Play Store for Android devices and the Apple App Store for iOS devices. You can find links to all our applications on our main website's Apps section.

Some of our apps may have limited offline functionality, while others require an internet connection for full features, cloud synchronization, or live content updates. Please refer to each app's description for specific details. For more information on how we handle data, see our Privacy Policy.

Account & Usage

Many of our basic applications can be used without an account. However, certain advanced features, cloud synchronization, or premium content may require you to create a free ZeoOwl account. Your use of these accounts is governed by our Terms of Service.

You can manage your account settings, including profile information and preferences, directly within the app under the 'Settings' or 'Profile' section. For web-based services, log in to your account on our website. For details on your data rights, please see our Privacy Policy - Your Rights section.

If you forget your password, please use the 'Forgot Password' or 'Reset Password' option on the login screen of our app or website. Follow the instructions sent to your registered email address. For security practices, refer to our Privacy Policy - Security of Your Information section.

Privacy & Data

We implement robust technical and organizational security measures, including encryption, access controls, and regular security audits, to protect your data from unauthorized access, alteration, disclosure, or destruction. For more details, please see our Privacy Policy.

We only share your personal information with third parties (like payment processors or analytics providers) as described in our Privacy Policy - Disclosure section, and only when necessary to provide our services or comply with legal obligations. We never sell your personal data.

Yes, you have the right to request the deletion of your personal data. Please refer to the 'Your Data Protection Rights' section of our Privacy Policy for details on how to submit a deletion request.

Cookies are small data files stored on your device. We may use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content. Our Technologies Used page provides more details on our use of cookies and tracking technologies.

Still have questions?

If you couldn't find the answer to your question here, please don't hesitate to contact our support team directly. We're here to help!